* Since we are a growing company we are NOT doing any product placement or sponsorships .SALES ONLY. Thanks for understanding
* Shipping times may vary due to availability of merchandise. Please note to allow up to 4 business days for Credit Card processing and verification. All orders can take up to 30 business days to ship. All MASK orders take 10 Business days!!
* You will receive an email confirmation to the email address you entered on your order. If you have not received an email confirmation , then the order has not gone through or you did not enter your email address correctly . Please contact us at email@example.com
* We ship worldwide. All international packages are subject to customs, duties and search. In some cases , packages will be subject to additional taxes based on value . The Louis Stewart Collection is NOT responsible for duties , taxes , import fees imposed by customs and any additional fees encountered during the shipping process.
* Please allow 4 weeks for international orders to arrive. If your order still has not arrived within the allotted time frame please check with your country's customs department and provide them with your tracking number and carrier. For any further assistance contact us via email firstname.lastname@example.org
* You were not Charged twice .What you are seeing on your bank account is an authorization ( a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity). Depending on your bank , pending authorizations on your account will clear within 3 to 7 business days. If you need help speeding up the process you can contact the issuing bank of your credit card.
* NO CANCELLATIONS are allowed for online purchases . Please only click the "Place Order" button once to avoid multiple purchases
* You can NOT change orders. Once our warehouse has processed your order we will be unable to make any changes.
* NO catalogs are distributed to consumers. They only go to retailers with active accounts.
* There is a 30 day Guarantee on all products. The Louis Stewart Collection is NOT responsible for any damage after that amount of time. We can repair things like Zippers, Buttons or stitching. We can NOT repair Punctures , Stains , Rips or Tears !